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beta:known_issues [2017/03/31 18:58]
ska_cat [HOW TO ACCURATELY REPORT A GAME CRASH OR BUG]
beta:known_issues [2018/01/22 02:49] (current)
ska_cat
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 ===== Known Issues List and How To Report ===== ===== Known Issues List and How To Report =====
-**Disclaimer**: This is not a complete list of all currently tracked issues affecting this build of Rising Storm 2: Vietnam, rather this is a compiled list of issue we suspect will either affect a large group of individuals or have the potential to be highly impactful. These issues will be addressed at a later date during the beta.+**Known Issues as of 22-8-2017 (Patch 1.03 Community Test Branch)**
  
-====Known Issues==== +  ​* We are currently investigating a freeze which requires you to restart ​the game when loading into maps using Windowed and Borderless Windowed display modes.  
-**Known Issues as of 3-14-2017** +  * When equipping the M1917 the weapon ​is already cocked; the cocking animation plays but the weapon does not appear to change ​ 
-  ​* We have changed the way players spawn in certain situations (due to spawn on SL/​tunnel/​abilities). This may cause players to spawn in unexpected or incorrect places. If you encounter spawn bugs please report them in the usual way so that we can improve these systems.  +  * On Territory mode Song Be after capturing an objective NLF players ​will sometimes ​get a notification that they are in enemy territory.  
-  * Crashing helicopters in Helicopter Training map can cause large numbers of rotor gibs to spawn, and causes a noticeable drop in performance  +  * Helicopter pilots’ names sometimes will not display ​on the spawn list. The helicopter will still be available as a valid spawn locationshowever
-  * Pistols attract a high level of bloom that can cause visibility issues at certain angles on some maps  +  * Names using Cyrillic characters will have those characters replaced ​with # symbols 
-  * Wording ​is confusing on ‘exit game’ button from escape menu - currently reads ‘leave this server’, ​but will quit the game  +\\ 
-  * After spawning, when sprinting player camera ​will sometimes ​zoom in. To fix this, drop your weapon and pick it back up (default key: [BACKSPACE]) ​ +\\ 
-  * Lighting issue with depending ​on placement location of spawn tunnel +\\ 
-  * High level of bloom with some in game objects and water reflections +**Known Issues Fixed Since 1.02** 
-  * Death icons involving crashed helicopters are skull and crossbones + 
-  * Destroyed helicopters can reveal two cockpit meshes +  * Squad leaders ​in roles without pistols who are made SL automatically ​when joining ​match do not receive a pistol as intended ​on deploymentThis can be avoided ​by manually selecting ​the squad menu on the squad deployment screen.They will, however, still receive ​binoculars. 
-  * List of squads on role select menu extends too far +  * We are currently investigating ​community-reported issue where sometimes ​equipping a claymore prevents switching ​to other weapons until a claymore ​is planted. If you have any reliable steps for reproduction of this issue, please report them using the steps detailed below
-  * After action report UI can appear over options UI +  * There are issues ​when planting tripwire traps - sometimes ​the marker will appear white, and the spot will appear valid but the trap may fail to plant. This does not occur in all instancesand if you do encounter this issue, ​please report it using the steps underneath this list. 
-  * Gored helicopter ​co-pilots ​will re-animate at helicopter supply points, aka zombie co-pilot  +\\ 
-  * Issue with Alt-tab with game in fullscreen +\\ 
-  * Highlighting on climbable objects appearing for American team even though they can only be used by the Vietnamese  +\\
-  * Slight 1P Stuttering When Moving Along Steep Inclines +
-  * Issue with stats not always savingespecially if the player leaves mid-way through the match.  +
-  * Launch line parameters not used with game restart ​ +
-  * Issue with votekick timer +
-  * Some issue with reverb +
-  * Stat issue at round end when playing offline +
-  Small graphical error with skybox on VNTE-Hill937 +
-  ​Potential client crash during server travel +
-  ​Player not changing weapons with middle mouse click with the claymore clacker +
-  ​Server Browser UI element can be dragged on top of each other +
-  * Destroyed helicopters stuttering when falling ​ +
-  * Issue with manual bolting and cycling round +
-  * Dead players ejected from terrain ​in Hue City +
-  * Sometimes gunshots cannot be heard at long distances  +
-  * Damaged APCs placed in the levels do not appear visually damaged in-game. This is currently being worked on  +
-  * Players appear to float while using the DSHK  +
-  * Bullet decals do not appear on helicopters when they are shot +
-  * Helicopters appear to jitter violently after crashing +
-  * AK47 bayonet disappears briefly when attached +
-  * Helicopters currently lack LODs  +
-  * Slight 1p stutter when moving along steep inclines  +
-  * Helicopter paperdoll stops showing hit indicators ​when a component is damaged  +
-  * Suppressed helicopter pilots ​do not become un-supressed over time  +
-  * 3P Bayonets do not appear ​on weapons when players are not relevant to the camera - e.g. far away  +
-  * Orders issued ​by players do not appear to the player who issued them on the compass. They appear to other players, however ​ +
-  * Helicopter passengers who see the ‘safe to exit’ icon can receive ​damage from falls  +
-  * Helicopters receive ​temporary defensive buff after receiving repairs +
-  * Crashing helicopters at repair point breaks helicopter respawn  +
-  * Ragdolls occasionally stretch in strange ways after death, ​sometimes ​only kicking in when the player moves closer ​to or further away from their body  +
-  * There is an issue when the player deploys a bipod while reloading a machine gun.  +
-  * VNGame icon not properly rendering in task manager  +
-  * Players’ skin can disappear/​become transparent ​when they are using the DSHk mounted heavy machine gun  +
-  * Black texture is visible instead of water in all ponds with Lowest Graphical Settings  +
-  * Bullet offset with RPDbullets can hit behind the player  +
-  * Muzzle flashes do not LOD  +
-  * Hit impacts from helicopter ​and miniguns not displaying correctly online  +
-  * Performance hit when viewing through sniper scopes  +
-  * Reopening ​the role select screen when squad leader, ​will not see squad leader equipment listed  +
-  * First person camera clipping with body when in gunner position of Cobra  +
-  * Player death screams continue to play while death animation has stopped  +
-  * Trees on helicopter training range will be removed when closer +
-  * First person overheat effect on RPD can be offset from the barrel  +
-  * Hitch can occur when the game window is not targeted. Game in windowed mode but user is active in another windowlike a web browser for example  +
-  * When selecting a helicopter to spawn the text displayed will change  +
-  * Stuttering during player movement, easier seen when spectating a player  +
-  * VNSU-SongBe,​ transparency ​issue with dirt mesh in and around objective D  +
-  * Crash helicopters will continue to play collision sound  +
-  * Character customization changes made during a match may not be reflected with first person arms +
-  * No bleed out messages when the player is out of bandagesplayer has a total of two bandages +
-  * Map on the escape menu may appear to be lighter than normal ​ +
-  * An Lao Valley - potential performance and draw distance issue +
-  * Players will appear to stutter when moving down steep inclines+
  
 There are bugs that we do need your assistance in finding proper reproduction steps for. If you experience the below bugs, please be as detailed as possible with your report. There are bugs that we do need your assistance in finding proper reproduction steps for. If you experience the below bugs, please be as detailed as possible with your report.
-ISSUES THAT REQUIRE REPRODUCTION as of 1/12/2017 
-TBD 
  
-==== HOW TO ACCURATELY REPORT A GAME CRASH OR BUG ==== +**__HOW ​TO ACCURATELY REPORT A GAME CRASH OR BUG__** 
----- + 
-=== Crashes ​=== +**Crashes** 
-  * All crash logs and dump files will be generated to the following directory: ​[COLOR=#​0000ff]C:​\Users\”your user name”\Documents\My Games\Rising Storm 2 Beta\ROGame\Logs [/color] .Please send in the latest .log file and the latest .dmp file.+ 
 +  * All crash logs and dump files will be generated to the following directory: 
 +\\ 
 +\\ 
 +\\ 
 +C:​\Users\”your user name”\Documents\My Games\Rising Storm 2 Beta\ROGame\Logs [/color] .Please send in the latest .log file and the latest .dmp file. 
   * Please report what you were doing right before the crash occurred, as detailed as possible.   * Please report what you were doing right before the crash occurred, as detailed as possible.
 +\\
 +\\
 +\\
 +
 +**Bugs**
  
-=== Bugs === 
 When reporting a bug, it is imperative to provide the following in your report. When reporting a bug, it is imperative to provide the following in your report.
  
-=== Graphical Issues ​===+Graphical Issues 
   * Please submit a DXDIAG file. You can locate this file by following the below instructions:​   * Please submit a DXDIAG file. You can locate this file by following the below instructions:​
   * To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK. If this is the first time you're running this diagnostic, Windows will ask you for permission to check for WHQL Digital Signatures. Click Yes to this.   * To start the diagnostic, click on Start \ Run and type in “dxdiag” and click OK. If this is the first time you're running this diagnostic, Windows will ask you for permission to check for WHQL Digital Signatures. Click Yes to this.
 +\\ 
 +\\ 
 +\\
 http://​media.tripwirecdn.com/​forum/​dx1.jpg http://​media.tripwirecdn.com/​forum/​dx1.jpg
- +\\ 
- +\\ 
 +\\
 You will then be presented with the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed. You will then be presented with the DirectX Diagnostic Tool. The default tab will be System, where it lists the general information about your system and most importantly what version of DirectX you currently have installed.
- +\\ 
 +\\ 
 +\\
 At the bottom of this window you will see ‘Save All Information’. Click this button and save the file to your desktop. This is the file you will want to send in with your report. At the bottom of this window you will see ‘Save All Information’. Click this button and save the file to your desktop. This is the file you will want to send in with your report.
  
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   * Nvidia users: http://​www.geforce.com/​drivers   * Nvidia users: http://​www.geforce.com/​drivers
   * AMD users: http://​support.amd.com/​en-us/​download   * AMD users: http://​support.amd.com/​en-us/​download
 +\\
 +\\
 +\\
 +**Performance Issues**
  
- 
-=== Performance Issues === 
   * Please submit a DXDIAG[/​color] file. Please see the above instructions on how to send in your DXDIAG file.   * Please submit a DXDIAG[/​color] file. Please see the above instructions on how to send in your DXDIAG file.
   * Please provide a screenshot (or written details) of the graphical settings you have chosen, from the options menu[/​color]   * Please provide a screenshot (or written details) of the graphical settings you have chosen, from the options menu[/​color]
   * Please detail if you are experiencing framerate issues, hitching issues, latency issues etc. Be as detailed as possible in your report   * Please detail if you are experiencing framerate issues, hitching issues, latency issues etc. Be as detailed as possible in your report
 +\\
 +\\
 +\\
  
  
 +**Sound Issues**
  
- 
-=== Sound Issues === 
   * Please submit a DXDIAG file. Please see the above instructions on how to send in your DXDIAG file.   * Please submit a DXDIAG file. Please see the above instructions on how to send in your DXDIAG file.
   * If the sound issue is weapon related, please list what weapon you were using and specifics about the bug   * If the sound issue is weapon related, please list what weapon you were using and specifics about the bug
   * If the sound issue is environment related, please list the location where the sound issue occurred and the nature of the issue.   * If the sound issue is environment related, please list the location where the sound issue occurred and the nature of the issue.
   * If the sound issue is ‘character foley’ related (cloth, footsteps, gear rattle etc.), please list the specific issue and what was occurring   * If the sound issue is ‘character foley’ related (cloth, footsteps, gear rattle etc.), please list the specific issue and what was occurring
-  * Many sound issues can be a symptom of outdated sound card drivers. Please make sure you have the latest sound card drivers installed before reporting a sound issue. Visit your soundcard or motherboard manufacturer for the latest sound card drivers.[/​color] 
  
 +Many sound issues can be a symptom of outdated sound card drivers. Please make sure you have the latest sound card drivers installed before reporting a sound issue. Visit your soundcard or motherboard manufacturer for the latest sound card drivers.
 +\\
 +\\
 +\\
 +**UI (User Interface) Issues**
  
-=== UI (User Interface) Issues === 
   * Please provide a screenshot (or written details) of the UI issue you are reporting.   * Please provide a screenshot (or written details) of the UI issue you are reporting.
   * Please also notate what resolution you are running the game in. You will find this setting in the game options.   * Please also notate what resolution you are running the game in. You will find this setting in the game options.
  
-==== Report Bugs ==== 
-You can report bugs on Rising Storm 2: Vietnam'​s Steam Discussion or Discord. 
-You can also report it here as well. 
-http://​bugs.rs2vietnam.com/​login_page.php